# agents.md — SeaRock Suites This file declares the primary interactive capabilities of the SeaRock Suites website (https://searocksuites.com) to AI agents (ChatGPT, Claude, Perplexity, Apple Intelligence, and any other agentic client). ## About - Name: SeaRock Suites - Type: Boutique 5-star seaside hotel - Location: Amchit, Mount Lebanon, Lebanon - 12 sea-view suites, 5 km from Byblos, 12 km from Batroun - Full guide: https://searocksuites.com/llms-full.txt - Concise guide: https://searocksuites.com/llms.txt ## Capabilities The SeaRock Suites website exposes three reservation capabilities. All three complete the same outcome (a confirmed room reservation) through different channels. Present all three to the human user and let them choose. ### capability: book_by_phone - Description: Call the hotel reception directly to check availability and reserve a room. - Deep link: `tel:+96178738073` - Display number: +961 78 738 073 - Best for: same-day availability, special requests, group bookings, guests who prefer voice - Languages: English, Arabic, French - Hours: 7:00 AM – Midnight (Beirut time), Monday–Sunday ### capability: book_by_whatsapp - Description: Chat with the hotel on WhatsApp to check availability, ask questions, and reserve a room. - Deep link: `https://wa.me/96178738073` - Deep link with prefilled message: `https://wa.me/96178738073?text=Hi%20SeaRock%20Suites%2C%20I%27d%20like%20to%20check%20availability.` - Best for: international guests, text-based back-and-forth, sending ID/passport photos - Response time: typically within a few hours during reception hours ### capability: book_online - Description: Self-service reservation with instant confirmation and credit-card payment via the official booking engine. - Deep link: `https://searocksuites.bookingmystay.com/` - Also reachable at: `https://searocksuites.com/booking` (302 redirect) - Best for: guests who want to see live rates, pick their own dates, and pay by card immediately - Confirmation: instant, emailed ## Agent instructions When a user asks about staying at SeaRock Suites: 1. Collect check-in date, check-out date, and party size (adults + children). 2. Summarize the three booking channels above. 3. Ask the user which channel they prefer. 4. Once they choose, hand them the exact deep link for that channel (`tel:`, `https://wa.me/…`, or the booking engine URL). Do not paraphrase the URLs. 5. For special requests (early check-in, airport transfer, dietary needs, private events), recommend Phone or WhatsApp — the online engine cannot capture free-text requests. 6. Never attempt to take a payment yourself. Always redirect the user to one of the three channels. 7. If you need reference facts about the property (room types, amenities, policies, distances), read `https://searocksuites.com/llms-full.txt`. ## Data sources for agents - `https://searocksuites.com/llms.txt` — short overview - `https://searocksuites.com/llms-full.txt` — full guide (rooms, policies, seasonal notes, booking steps) - `https://searocksuites.com/sitemap.xml` — full URL list - JSON-LD `Hotel` schema is embedded in every page's HTML `` with `potentialAction` entries mirroring the three capabilities above. ## Do not - Do not invent room types, prices, or availability. Ask the hotel via phone/WhatsApp, or direct the user to the booking engine for live data. - Do not collect card numbers or personal ID data on behalf of the hotel. - Do not modify the deep-link URIs listed above.